EDM Network

edm global solutions

EDM Global Solutions is excited to offer our outsourced services to businesses looking to improve their customer support and call center operations. 

Our team of skilled professionals is dedicated to providing high-quality, cost-effective solutions that can help businesses streamline their call center operations, increase customer satisfaction, and reduce costs.

SERVICES

Inbound Call Center Services

Our team can handle incoming calls from customers and provide them with the support they need, including answering questions, resolving issues, and providing product or service information.

Outbound Call Center Services

We can help businesses reach out to their customers through outbound calls for marketing, customer retention, or lead generation.

Multilingual Call Center Services

Our team of multilingual agents can help businesses serve customers who speak different languages, improving customer experience and satisfaction.

Technical Support Services

Our technical support team can provide businesses with the support they need to troubleshoot and resolve technical issues for their products or services.

Chat and Email Support Services

Our chat and email support team can handle customer inquiries and issues through digital channels, improving response times and efficiency.

SERVICES

Inbound Call Center Services

Our team can handle incoming calls from customers and provide them with the support they need, including answering questions, resolving issues, and providing product or service information.

Outbound Call Center Services

We can help businesses reach out to their customers through outbound calls for marketing, customer retention, or lead generation.

Multilingual Call Center Services

Our team of multilingual agents can help businesses serve customers who speak different languages, improving customer experience and satisfaction.

Technical Support Services

Our technical support team can provide businesses with the support they need to troubleshoot and resolve technical issues for their products or services.

Chat and Email Support Services

Our chat and email support team can handle customer inquiries and issues through digital channels, improving response times and efficiency.

CATEGORIES

Customer Service and Support

Sales and Marketing

Order Processing

Appointment Setting

Lead Generation and Qualification

Technical Support

Collections

Market Research and Surveying

Help Desk and Support

Product Support and Information

Live Chat and Email Support

Customer Retention Programs

Loyalty Programs

Data Entry and Management

Back Office Support

By outsourcing their call center operations to EDM Global Solutions, businesses can save on overhead costs, free up internal resources, and improve customer satisfaction.

Our team of experienced professionals is dedicated to providing high-quality and cost-effective solutions tailored to the needs of each business.

To learn more about our outsourced call center services and how we can help your business succeed.